Dental Claims and Benefits Information     For Dental Claims filed after January 1, 2008

United Concordia (UCCI) is a dental benefits vendor, which employer groups may use to manage their plan participants' dental benefits. UCCI maintains a Web site for dental providers. "My Patients' Benefits" gives dental providers instant, secure access to patient information, such as:

• Benefits
• Enrollment
• Claim status
• United Concordia allowance information
• Procedure history
• Applicable maximums or deductibles

Providers must register on the United Concordia site to access the system.

How do I access claims and benefits information for my patients?

UCCI requires you to enter your patient's dental plan ID number to access benefits and claims information. Because the UCCI system uses a different member ID number than the number on the patient's dental plan ID card, you will need to convert the ID number. Enter the ID number from the patient's dental plan ID card in the text box below. The number on this card will not work on the UCCI site. You must use the number returned to you after you hit Submit.

Convert Dental Plan ID Number

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Take me to the the United Concordia "My Patient's Benefits" site. I understand that I will be exiting BlueAdvantageArkansas.com. See disclaimer.

Sample Dental Plan ID Card

The member ID number is highlighted in yellow.

How do I register on the United Concordia site?

UCCI's "My Patients' Benefits" is available to dental care providers and their office staff only. Dental providers are responsible for maintaining the security and confidentiality of their user ID and password.

Complete the registration form linked from the "My Patient's Benefits" log-in page on the UCCI site. To complete the form, you will need a UCCI-assigned provider identification number. Enter the number portion only. (Do not include the alpha-prefix.) You also will need a tax ID number or Social Security number, whichever was submitted on your application to receive a provider identification number from UCCI.

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